NAM Product Service Engineering Manager, United States; Texas; Houston

  • GE Oil & Gas
  • Experienced
  • Posted 11/6/2018 4:59:15 PM
  • 3176075
  • Job Function: Engineering/Technology
  • Business Segment: Oil & Gas Turbomachinery Process Solutions
Location(s): United States; Texas; Houston
Role Summary:The NAM Product Service Engineering Manager provides leadership for the Regional Product Service engineering team being responsible for the local O&G fleet installed in the Regions. He/She drives the resolution of technical issues, builds technical metrics for the Fleet, interface with the R&MD Centers and Technical COE’s, drives the site assessments and represents the technical point of contact for the O&G Customers.
Essential Responsibilities:In this role you will create and develop local expertise and leadership to drive local technical ownership and build customer trust.In the role of NAM Product Service Engineering Manager you will:

  • Lead the product service and the installation and commissioning engineering support team in the region
  • Lead projects and initiatives with broad scope and high impact to the business
  • Be responsible for major and complex assignments with long-term business implications; this role contributes to the overall strategy and manages complex issues within functional areas area of expertise
  • Provide consultation and technical direction to the engineering community on near term and longer-range projects with substantial business impact
  • Remain current in the state of the art within own technical specialty for new products introduction activity, performance improvements, cost reductions and problem resolutions
  • Support other GE businesses, supplier, and internal/external customers
  • Be a recognized leader in defining the state of the art in own technical specialty in order to anticipate, develop and apply technology to current and future business opportunities
  • Provide engineering support, within one’s specialty, to teams working on performance, cost reduction and quality initiatives
  • Leverage expertise to resolve problems in the field or during the manufacturing processes
  • Make recommendations after analysis of the data using quality tools
  • Protect the Intellectual Property rights of the Company
  • Function as program manager when appropriate
  • Provide technical guidance and mentoring to less experienced engineers
  • Develop and implement training modules as necessary
  • Be responsible for the product service engineering team metrics and operating reviews preparation
  • Qualifications/Requirements:
  • Bachelor’s Degree in Engineering, Physics, Chemistry, Mathematics, or Computer Science from an accredited college or university
  • Minimum 5 years of experience in technical or operations leadership position
  • Minimum 5 years of experience in turbomachinery design and/or field, or fleet support team leader
  • Desired Characteristics:
  • Masters of Science in Engineering, Physics, Chemistry, Mathematics, or Computer Science from an accredited college or university preferred
  • Knowledge and experience of Turbo Machinery rotordynamics, thermodynamics and related troubleshooting
  • Field experience on Turbo machinery troubleshooting (gas turbines, steam turbines, centrifugal compressors, and turboexpander)
  • Design and shop/Field experience of Turbo Machinery flange to flange and auxiliary systems
  • Knowledge and field experience of Turbo Machinery control systems
  • Knowledge of Reliability Engineering theory and practical applications
  • Knowledge of oil and Gas industry processes knowledge and understanding of process impacts on turbomachinery operations.
  • Demonstrated experience on complex Root Cause Analysis (RCA) applied to Turbo Machinery and its auxiliaries
  • Demonstrated ability to build teams, lead in challenging environment and deliver on commitments.
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Demonstrated ability to analyze and resolve problems
  • Ability to document, plan, market, and execute programs
  • Demonstrated leadership in advancing the state of the art in a technical specialty
  • About Us:Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

    BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

    With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

    Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

  • Locations:United States; Texas; Houston

    GE will only employ those who are legally authorized to work in the United States for this opening.

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