SSA Manager, United States; Texas; Pasadena, Houston

Location(s): United States; Texas; Pasadena, Houston
Role Summary:The SSA Manager will own a portfolio of long term service agreements for the Measurement Solutions product line, developing practical and innovative ways to ensure regulatory compliance while meeting overarching business goals. You will be required to utilize your technical expertise to lead and support field operations at various customer sites enabling short-term and long-term business goals.
Essential Responsibilities:In the role of SSA Manager, you will:

  • Be responsible for the daily operations and administrative functions necessary to coordinate and efficiently execute all required servicing activities. These activities include; engineering studies, product installation, commissioning, periodic maintenance, repair, testing, adjustment, troubleshooting, verification and any other operational requirement as the manager of long term Supporting Service Agreements (SSA)
  • Be required to provide comprehensive job preplanning including all logistics, tooling, Environmental, Health & Safety (EHS) and technical work scopes applicable to assignments
  • Support additional field operations outside the scope of your SSA assignments which may include various field work activities for the M&S product line
  • Work closely with the Measurement Solutions North America Region Commercial team and other functional leaders to ensure appropriate resource coverage and capability as well as identify opportunities to achieve the services orders plan for assigned region / servicing support agreements
  • Grow and manage your assigned SSA portfolio across the United States and Canada
  • Lead efforts to ensure Customer Service excellence for assigned customers
  • Implement Operation Safety Policy instructions and conduct field work in compliance with all applicable HSE regulations and employee safety practices
  • Ensure operational excellence in the areas of integrity, controller ship and compliance
  • Qualifications/Requirements:
  • Bachelor’s Degree in Engineering from an accredited university or college
  • Minimum 3 years of experience in a field services, production (manufacturing) or other operational role
  • Desired Characteristics:
  • Graduate Degree in Engineering or Business
  • Ability and willingness to travel on short notice, as required
  • Willing to further develop technical knowledge in self and others
  • Demonstrated leadership, with a focus on change acceleration and process improvement
  • Experience managing effectively in a dynamic and fast–paced environment
  • Strong verbal, written communications, analytical and problem solving skills
  • Strong customer service mindset
  • Strong business acumen and commercially savvy
  • Prior military experience and/or active community service leadership
  • Proactive, can-do attitude with a bias for action and positive mental mindset
  • About Us:Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only full stream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

    BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

    With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

    Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

  • Locations:United States; Texas; Pasadena, Houston

    GE will only employ those who are legally authorized to work in the United States for this opening.

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